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Max Melcher

2 minute read

This will be a quick one: I am trying to install a game from the Microsoft Store and it is stuck in “Pending” for days. I searched around and the suggested fixes did not work for me.

Reset the Store Cache via wsreset.exe

Run wsreset.exe as Administrator - no change.

Relog into the Store App

Profile picture in the top right - no change.

Reset the Store App via Settings

  1. Windows-key + i
  2. Apps
  3. Installed Apps
  4. Search for Microsoft Store > System Components
  5. Search for Microsoft Store again
  6. Click on the three dots > Advanced Options
  7. Click on Reset

No change.

Reset the Store App via PowerShell

Get-AppxPackage -allusers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Ensured Windows Updates are installed

Everything is installed and up-to-date.

Service ‘Gaming Service’

I noticed an Eventlog entry ‘The server {834366DA-2D43-4FE3-8DCD-42FF2274BD0D} did not register with DCOM within the required timeout.’ - this seems to be the Gaming Service.

There are also two services listed in the Services MMC - one was running, one had no status:

So I reinstalled the gaming service via PowerShell (as Administrator):

Get-AppxPackage Microsoft.GamingServices | Remove-AppxPackage -allusers

And reinstalled it through the Store App:

start ms-windows-store://pdp/?productid=9MWPM2CQNLHN

And after that, the game installed just fine.


I was very close in resetting Windows for this - glad I got it fixed.

Hope it helps someone else, too - happy gaming!

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